Dialpad outage, 21 August 2026

Some contact center agents may be experiencing issues with being unable to complete a call wrap-up

Started
Resolved
21 Aug 2026, 17:09 UTC (after 49 min)
Impact
Minor
Affected
Contact Center

Last update from Dialpad

This incident has been resolved.

21 Aug 2026, 17:09 UTC

Read the full incident on the official Dialpad status page

Is Dialpad down now?

This page is the record of one past incident. For the live status, see Is Dialpad down right now? - it reads the official status page every 2 minutes.

Other Dialpad incidents

  1. Service degradation affecting some IVR Customers

  2. Some users with US toll-free or midwest toll numbers may have had trouble with new or ongoing calls

  3. Investigating degraded calling performance for some EU numbers and destinations

  4. Partial service disruption

  5. Some customers may be experiencing errors using the fax API

  6. Some customers may be experiencing degraded performance with IVR calls

  7. Inbound/Outbound Calling Potentially Impacted

  8. Some customers in the US and Canada may be experience issues with delays in message delivery

All recorded Dialpad incidents