Gorgias outage, 22 July 2026

Temporary unavailability of the e-commerce data service

Started
Resolved
22 Jul 2026, 13:13 UTC (after 37 min)
Impact
Major

Last update from Gorgias

A transient network issue has been resolved, and all queued requests have been processed. All services are now operational.

22 Jul 2026, 13:13 UTC

Read the full incident on the official Gorgias status page

Is Gorgias down now?

This page is the record of one past incident. For the live status, see Is Gorgias down right now? - it reads the official status page every 2 minutes.

Other Gorgias incidents

  1. Aircall V2 not creating tickets

  2. Elevated latency in Helpdesk and Ticket Views

  3. Increased latency in the ai agent

  4. Customer sidebar search not working

  5. Issues with closing tickets

  6. Notifications not playing sound in the browser

  7. Help Center creation not working for new Gorgias accounts

  8. Instagram direct message delayed ingestion

All recorded Gorgias incidents