HeyGen outage, 6 February 2026
Voice cache degradation
- Started
- Resolved
- 6 Feb 2026, 19:44 UTC (after 19 min)
- Impact
- Major
Last update from HeyGen
We have identified the problem and put in a correction. Service should be behaving as usual. The cache was in a bad state and some speech audio generations would have been corrupted. This issue began with a deployment on our side at 3am PST. So any videos between then and 1130am PST might have been impacted
Is HeyGen down now?
This page is the record of one past incident. For the live status, see Is HeyGen down right now? - it reads the official status page every 2 minutes.