HeyGen outage, 13 November 2026
Delays and failures in video generation
- Started
- Resolved
- 13 Nov 2026, 06:50 UTC (after 3 h 44 min)
- Impact
- Minor
Is this still happening?
No. HeyGen marked this incident resolved on 13 Nov 2026, 06:50 UTC, 3 h 44 min after it began.
Right now: HeyGen reports all systems operational. (as of 13 Nov, 20:53 UTC) Live HeyGen status
At a glance
- HeyGen rated this a minor incident.
- It was resolved after 3 h 44 min. That is longer than a typical HeyGen incident: the median of the 25 other resolved ones we recorded is 59 min.
- It was the first HeyGen incident in 30 days.
- 2 earlier incidents look like the same kind of problem (same affected part or wording); the most recent was on 18 Sept 2026.
Our summary from the HeyGen incidents we have recorded since 2 Feb 2026 - how we count.
Last update from HeyGen
We have resolved the issue. Services are back to normal.
Similar HeyGen incidents
Earlier incidents with the same affected part or wording - useful to see how long this kind of problem usually takes.
-
, resolved after 6 h 17 min
-
, resolved after 9 h 36 min
Other recent HeyGen incidents
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