HeyGen outage, 30 July 2026

Slow down/Limited Capabilities

Started
Resolved
30 Jul 2026, 18:18 UTC (after 43 min)
Impact
Not stated

Last update from HeyGen

The problem has been identified and mitigated.

30 Jul 2026, 18:18 UTC

Is HeyGen down now?

This page is the record of one past incident. For the live status, see Is HeyGen down right now? - it reads the official status page every 2 minutes.

Other HeyGen incidents

  1. incident fixed and monitoring

  2. Video Agent Outage

  3. HeyGen Video Workflow Failures

  4. Seedance Outage

  5. Video Agent GET /v3/video-agents/{session_id} 404s on all new sessions

  6. Increase load on our DB causing service degradation

  7. Degraded Service

  8. Elevated video translate latency and failure

All recorded HeyGen incidents