HeyGen outage history
25 incidents from the official HeyGen status page, the oldest from 2 February 2026.
October 2026 2
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, resolved after 28 h 19 min
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, resolved after 42 min
September 2026 3
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, resolved after 6 h 17 min
HeyGen Video Workflow Failures
Impact: minor
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, resolved after 2 min
Impact: major
-
, resolved after 3 h 38 min
Video Agent GET /v3/video-agents/{session_id} 404s on all new sessions
Impact: major
August 2026 3
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, resolved after 1 h 5 min
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, resolved after 29 min
Impact: minor
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, resolved after 9 h 36 min
July 2026 3
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, resolved after 43 min
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, resolved after 1 h 42 min
Impact: minor
-
, resolved after 3 h 38 min
Impact: critical
June 2026 3
-
, resolved after 1 h 18 min
Impact: major
-
, resolved after 1 h 9 min
Impact: minor
-
, resolved after 2 min
Impact: minor
May 2026 1
-
, resolved after 12 min
Elevated Error Rates across APP and API
Impact: minor
April 2026 5
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, resolved after 1 min
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, resolved after 5 h
Impact: minor
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, resolved after 59 min
Impact: critical
-
, resolved after 5 h 56 min
Impact: major
-
, resolved after 25 min
Impact: minor
March 2026 1
-
, resolved after 14 min
Impact: minor
February 2026 4
-
, resolved after 24 min
API Product service hinderince
Impact: minor
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, resolved after 19 min
Impact: major
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, resolved after 36 min
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, resolved after 2 h 2 min
Impact: minor