HeyGen outage, 17 August 2026

Degraded Service

Started
Resolved
17 Aug 2026, 15:54 UTC (after 29 min)
Impact
Minor

Last update from HeyGen

We have resolved the issue. Services are back to normal

17 Aug 2026, 18:54 UTC

Is HeyGen down now?

This page is the record of one past incident. For the live status, see Is HeyGen down right now? - it reads the official status page every 2 minutes.

Other HeyGen incidents

  1. incident fixed and monitoring

  2. Video Agent Outage

  3. HeyGen Video Workflow Failures

  4. Seedance Outage

  5. Video Agent GET /v3/video-agents/{session_id} 404s on all new sessions

  6. Increase load on our DB causing service degradation

  7. Elevated video translate latency and failure

  8. Slow down/Limited Capabilities

All recorded HeyGen incidents