HeyGen outage, 30 June 2026

GPU Vendor Issue

Started
Resolved
30 Jun 2026, 20:46 UTC (after 1 h 18 min)
Impact
Major

Last update from HeyGen

We've scaled up number of instances and we're no longer seeing an increase in errors.

30 Jun 2026, 20:46 UTC

Is HeyGen down now?

This page is the record of one past incident. For the live status, see Is HeyGen down right now? - it reads the official status page every 2 minutes.

Other HeyGen incidents

  1. incident fixed and monitoring

  2. Video Agent Outage

  3. HeyGen Video Workflow Failures

  4. Seedance Outage

  5. Video Agent GET /v3/video-agents/{session_id} 404s on all new sessions

  6. Increase load on our DB causing service degradation

  7. Degraded Service

  8. Elevated video translate latency and failure

All recorded HeyGen incidents