Mural outage, 19 January 2023

Redirected URL is invalid error when logging in to Mural in MS Teams and Zoom

Started
Resolved
19 Jan 2023, 14:45 UTC (after 6 h 8 min)
Impact
Minor

Last update from Mural

**What happened?** At around 05:43 UTC we started to receive notifications from Mural users that were unable to log in via 3rd party integrations. Access to Mural via [www.mural.co](http://www.mural.co) was not impacted. A database migration affected integrations and Mural API apps, temporarily resulting in duplicate documents. This had the effect of redirect URLs for these apps not being returned in the API response, and authentication failing. After the problem was identified, the duplicate documents were removed and normal integration and Mural API app authentication was restored at 13:45 UTC. **Summary** Access to Mural via 3rd party integrations, Microsoft Teams and Zoom, was interr...

25 Jan 2023, 13:29 UTC

Read the full incident on the official Mural status page

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