Mural outage, 17 April 2026

Some users are unable to sign in to Mural

Started
Resolved
17 Apr 2026, 19:16 UTC (after 3 h 2 min)
Impact
Minor
Affected
Authentication

Last update from Mural

The fix our 3rd party provider implemented earlier has been successful in resolving the issue and full service has been resolved. We apologize for the inconvenience this interruption caused.

17 Apr 2026, 19:16 UTC

Read the full incident on the official Mural status page

Is Mural down now?

This page is the record of one past incident. For the live status, see Is Mural down right now? - it reads the official status page every 2 minutes.

Other Mural incidents

  1. Authentication Error for some SAML SSO users

  2. Mural Collaboration Issue - murals not loading

  3. Some users are receiving an "Offline" message when working in Mural

  4. Users are unable to sign in to Mural

  5. Mural website service interruption - login still available under app.mural.co

  6. Search feature is returning blank content

  7. Mural Exports

  8. Mural notification emails

All recorded Mural incidents