Mural outage, 28 April 2025
Mural Exports
- Started
- Resolved
- 28 Apr 2025, 20:51 UTC (after 1 h 15 min)
- Impact
- Major
- Affected
- Exports
Last update from Mural
**Incident Summary** On April 28, 2025, beginning at approximately 19:00 CET, Mural users experienced an inability to export murals in PDF and PNG formats. Our team declared an official incident at 20:35 CET and resolved the issue at 21:35 CET by releasing a hotfix. **Timeline** * 19:00 CET: A scheduled software release was deployed * Shortly after 19:00 CET: Customers began to experience issues exporting murals and contacting our Customer Support team * 20:35 CET: Our team declared an incident and began active investigation * 21:35 CET: The issue was identified and a software patch was deployed, restoring full export functionality * 21:50 CET: We had confirmation from affected users t...
Is Mural down now?
This page is the record of one past incident. For the live status, see Is Mural down right now? - it reads the official status page every 2 minutes.