Mural outage, 25 November 2025

Some users are receiving an "Offline" message when working in Mural

Started
Resolved
25 Nov 2025, 12:05 UTC (after 2 h 1 min)
Impact
Major
Affected
Authentication

Last update from Mural

Users receiving the "Offline" message are now able to access content and create new murals, and no new examples of this issue are reported. This issue is now considered fully resolved. We apologize for the inconvenience this interruption caused and will be conducting a full review to identify potential improvements for incidents of this nature.

25 Nov 2025, 12:05 UTC

Read the full incident on the official Mural status page

Is Mural down now?

This page is the record of one past incident. For the live status, see Is Mural down right now? - it reads the official status page every 2 minutes.

Other Mural incidents

  1. Authentication Error for some SAML SSO users

  2. Some users are unable to sign in to Mural

  3. Mural Collaboration Issue - murals not loading

  4. Users are unable to sign in to Mural

  5. Mural website service interruption - login still available under app.mural.co

  6. Search feature is returning blank content

  7. Mural Exports

  8. Mural notification emails

All recorded Mural incidents