Mural outage, 29 October 2025
Users are unable to sign in to Mural
- Started
- Resolved
- 29 Oct 2025, 23:28 UTC (after 7 h 15 min)
- Impact
- Critical
- Affected
- Authentication, Billing, Canvas, Exports, Integrations, Mural Database, Notifications, Realtime collaboration, Search
Last update from Mural
**Date:** October 29, 2025 **Impact Duration:** 15:55 - 21:20 UTC **Status:** Resolved **Root Cause:** Outage with our cloud hosting provider ### **Overview** On **October 29, 2025**, Mural experienced a major service disruption that prevented users from signing in or accessing their murals. The issue was caused by a widespread outage with our primary cloud hosting provider. While the outage was external to Mural, it significantly impacted our ability to serve requests and maintain normal operations for several hours. ### **Timeline of Events \(UTC\)** * **15:55** - We detected that some users were unable to sign in to Mural. Mural’s incident response team began investigating imme...
Is Mural down now?
This page is the record of one past incident. For the live status, see Is Mural down right now? - it reads the official status page every 2 minutes.