Mural outage, 24 January 2024

Users are unable to consistently sign In to Mural

Started
Resolved
24 Jan 2024, 23:35 UTC (after 1 h 25 min)
Impact
Critical
Affected
Authentication

Last update from Mural

The issue has been resolved and we have confirmed error messages have ceased to be displayed on the Mural application. We apologize for any inconveniences caused and appreciate your patience while we implemented a fix.

24 Jan 2024, 23:35 UTC

Read the full incident on the official Mural status page

Is Mural down now?

This page is the record of one past incident. For the live status, see Is Mural down right now? - it reads the official status page every 2 minutes.

Other Mural incidents

  1. Authentication Error for some SAML SSO users

  2. Some users are unable to sign in to Mural

  3. Mural Collaboration Issue - murals not loading

  4. Some users are receiving an "Offline" message when working in Mural

  5. Users are unable to sign in to Mural

  6. Mural website service interruption - login still available under app.mural.co

  7. Search feature is returning blank content

  8. Mural Exports

All recorded Mural incidents