Mural outage, 4 December 2023

Users are unable to sign In to Mural

Started
Resolved
5 Dec 2023, 00:21 UTC (after 46 min)
Impact
Critical
Affected
Authentication

Last update from Mural

Full service has been restored and this incident is now resolved. We apologize for the inconvenience this interruption caused, and will be conducting a full review to avoid a repeat in the future.

5 Dec 2023, 00:21 UTC

Read the full incident on the official Mural status page

Is Mural down now?

This page is the record of one past incident. For the live status, see Is Mural down right now? - it reads the official status page every 2 minutes.

Other Mural incidents

  1. Authentication Error for some SAML SSO users

  2. Some users are unable to sign in to Mural

  3. Mural Collaboration Issue - murals not loading

  4. Some users are receiving an "Offline" message when working in Mural

  5. Users are unable to sign in to Mural

  6. Mural website service interruption - login still available under app.mural.co

  7. Search feature is returning blank content

  8. Mural Exports

All recorded Mural incidents