Pendo outage, 5 February 2026

Investigating Issues with Guides and Resource Center

Started
Resolved
8 Feb 2026, 14:57 UTC (after 3 days)
Impact
Major
Affected
Pendo UI, Resource Center

Last update from Pendo

After monitoring guide and resource center behavior and conducting a review of all guide statuses, we consider this issue fully resolved.

8 Feb 2026, 14:57 UTC

Read the full incident on the official Pendo status page

Is Pendo down now?

This page is the record of one past incident. For the live status, see Is Pendo down right now? - it reads the official status page every 2 minutes.

Other Pendo incidents

  1. Some Customers Unable to Connect to Pendo MCP

  2. Pairing in Mobile is Not Functional

  3. Guide targeting impacted in US Environment

  4. Latency issue in US region impacting login, guide delivery and event data processing

  5. Intermittent sign out issue

  6. Error thrown in continuing Leo conversations

  7. Guide display disruption affecting the beta Web SDK

  8. Event processing delays

All recorded Pendo incidents