Pendo outage, 13 May 2026

Issue with Visual Design Studio Loading Incorrect Guide

Started
Resolved
13 May 2026, 22:21 UTC (after 8 h 52 min)
Impact
Minor
Affected
Guide Designer

Last update from Pendo

We consider this issue fully resolved.

13 May 2026, 22:21 UTC

Read the full incident on the official Pendo status page

Is Pendo down now?

This page is the record of one past incident. For the live status, see Is Pendo down right now? - it reads the official status page every 2 minutes.

Other Pendo incidents

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  2. Pairing in Mobile is Not Functional

  3. Guide targeting impacted in US Environment

  4. Latency issue in US region impacting login, guide delivery and event data processing

  5. Intermittent sign out issue

  6. Error thrown in continuing Leo conversations

  7. Guide display disruption affecting the beta Web SDK

  8. Event processing delays

All recorded Pendo incidents