Smartsheet outage, 31 March 2026
Proof Performance and Watermarks
- Started
- Resolved
- 31 Mar 2026, 22:01 UTC (after 3 h 7 min)
- Impact
- Minor
- Affected
- Document Proofing
Last update from Smartsheet
On March 30, 2026, at approximately 10:55 PM PDT, the Proofing service encountered issue where users encountered watermarks on all legacy proofs. The outage was caused by a licensing issue and was also compounded by an internal configuration issue causing a full proofing outage. The incident was mitigated by March 31, 2026 at 1:15PM PDT To prevent recurrence, we are conducting a post-incident review focused on improving monitoring and alerting for licensing issues as well bolstering deployment stability.
Read the full incident on the official Smartsheet status page
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