Smartsheet outage, 26 August 2026

Sheets in Smartsheet US are failing to load

Started
Resolved
26 Aug 2026, 18:23 UTC (after 4 h 55 min)
Impact
Critical
Affected
Resource Management, Control Center, AI Tools, Sheets, Dynamic View, Reports, Dashboards, WorkApps

Last update from Smartsheet

Between August 26 and August 28, 2026, customers experienced intermittent issues logging in to Smartsheet and loading sheets, Dashboards, Reports, and certain premium applications, including Control Center, Dynamic View, WorkApps, and Resource Management. The most significant disruption occurred on August 26, lasting approximately 3 hours and 56 minutes, from 12:21 to 16:17 UTC. A shorter recurrence affected customers for approximately 47 minutes on August 27, from 13:03 to 13:50 UTC. A smaller number of customers in our European region experienced a brief period of similar impact on August 28, lasting under 30 minutes, before the issue was fully and permanently resolved. Customers in our Au...

11 Sept 2026, 04:19 UTC

Read the full incident on the official Smartsheet status page

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