Smartsheet outage, 11 September 2026
Smartsheet and Smartsheet Login Unavailable for Smartsheet US
- Started
- Resolved
- 11 Sept 2026, 23:29 UTC (after 3 h 9 min)
- Impact
- Major
- Affected
- Smartsheet Login, Single Sign On ( Company Credentials ), Sheets, Forms, Reports, Dashboards
Last update from Smartsheet
On September 11th, 2026, starting at 12:47 PM PDT, users in the US began experiencing errors logging in to and accessing Smartsheet. Users in the EU and AU regions were not affected. By approximately 1:38 PM PDT, full service was confirmed to be restored. Our engineering teams quickly determined that a routine internal configuration change was the cause of Smartsheet's unavailability. The change was corrected, and full service was restored by approximately 1:38 PM PDT. We are currently reviewing our configuration management and change review processes, along with our internal monitoring, to prevent similar issues in the future.
Read the full incident on the official Smartsheet status page
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