Smartsheet outage, 3 June 2026
Investigating assets unexpectedly moved from Folders to the Parent Workspace
- Started
- Resolved
- 5 Jun 2026, 23:53 UTC (after 2 days)
- Impact
- Not stated
- Affected
- Sheets, Reports, Dashboards
Last update from Smartsheet
On Wednesday, June 3, beginning at approximately 11:15 AM PDT, a platform configuration change caused sheets, reports, dashboards, and folders to be unexpectedly moved from their original folder locations to the top level of the workspace. Affected assets could not be manually moved by users during this period. The issue was identified at 1:28 PM PDT and the root cause was isolated and remediated at 2:10 PM PDT, stopping any further impact. The issue affected customers across North America, European Union, and Australia regions. Our engineering team worked to identify and restore all affected assets back to their original folder structure. The restoration process was completed on June 5, at...
Read the full incident on the official Smartsheet status page
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