Smartsheet outage, 10 June 2026

Smartsheet add-ons for Google is not working

Started
Resolved
11 Jun 2026, 11:02 UTC (after 12 h 41 min)
Impact
Major
Affected
Third Party Integrations

Last update from Smartsheet

**The Smartsheet Merge add-on for Google Docs stopped working after Google removed support for an older runtime environment that the add-on depended on, causing the add-on to fail entirely for all users \(~234,000 affected\).** The issue was resolved on June 11, 2026, by updating the add-on's code and deployment configuration to be compatible with Google's current platform - no customer data was lost.

14 Aug 2026, 18:51 UTC

Read the full incident on the official Smartsheet status page

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