Fullstory outage, 22 October 2025
Delayed data processing, Degradation in Fullstory Web application
- Started
- Resolved
- 22 Oct 2025, 21:35 UTC (after 1 h 53 min)
- Impact
- Not stated
- Affected
- Data Capture - Web, Data Capture - Native Mobile, API, Fullstory Web Application, Anywhere: Warehouse
Last update from Fullstory
2025/10/22 Fullstory Networking Disruption On October 22, 2025, the Fullstory platform experienced a 30-minute networking control plane partial outage, beginning at 2:44 PM EDT. This incident led to widespread degradation, impacting network requests for many applications and resulting in customer logouts, partial capture failure, and delayed indexing and warehousing sync. The root cause was identified as a misconfiguration of resource pinning within a component of Fullstory's central networking infrastructure. This misconfiguration prevented the component from restarting successfully after an update, leading to a cycle of crashing and restarting as the remaining service replicas became over...
Read the full incident on the official Fullstory status page
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