Fullstory outage, 4 November 2026
[Resolved] Delayed Session Data Availability (NA1 & EU1 Data Centers)
- Started
- Resolved
- 3 Nov 2026, 22:30 UTC - reported afterwards
- Impact
- Not stated
Is this still happening?
No. Fullstory marked this incident resolved.
Right now: Fullstory reports degraded performance on some systems. (as of 4 Nov, 16:44 UTC) Live Fullstory status
Last update from Fullstory
From November 2, 2026 at 11:00 AM (ET) to November 3, 2026 at 4:10 PM (ET), there was an issue that caused delays in session data availability in the Fullstory Web Application. During this time, entry page, exit page, and next page data was not available for organizations with page definitions configured. The issue is now resolved and any backlogged data is currently being processed and will be available shortly. Configured alerts reliant on entry page, exit page, and next page data would not have received during this issue timeframe. If you have any questions or are experiencing any continued issues, please reach out to support@fullstory.com.
Read the full incident on the official Fullstory status page
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Earlier incidents with the same affected part or wording - useful to see how long this kind of problem usually takes.
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, resolved after 14 h 46 min
Delayed Session Data Availability for a Subset of NA1 Data Center Orgs
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, resolved after 50 min
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Failure to load assets during playback for sessions (EU1 Data Center)
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, resolved after 5 h 11 min
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, resolved after 5 h 17 min