Fullstory outage, 8 July 2026

[Resolved] Incorrect filter values on default metrics, NA1 Data Center

Started
Resolved
6 Jul 2026, 12:30 UTC - reported afterwards
Impact
Not stated

Last update from Fullstory

Between July 6, 2026 at 8:47 AM EDT and July 7, 2026 at 12:00 PM EDT, incorrect filter configurations were intermittently applied to the default canned metrics (Users Today, Sessions Today, Error Rate, and Avg Page Load Time), which could have caused them to display unexpected filter values or report zero results due to no matching data. If you have any questions or are experiencing any continued issues with canned metrics, please reach out to support@fullstory.com.

6 Jul 2026, 12:30 UTC

Read the full incident on the official Fullstory status page

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Other Fullstory incidents

  1. Failure to load assets during playback for sessions (EU1 Data Center)

  2. Delayed Session Data Availability for a Subset of NA1 Data Center Orgs

  3. Multiple Fullstory Services Unavailable (NA1 Data Center)

  4. Delays for Warehouse Customers in NA1 Data Center

  5. Guides & Surveys: Users unable to create or edit tours and smart tips; end-user content delivery disruption (NA1 & EU1)

  6. Anywhere: Warehouse - Delayed data syncs in NA1 Data Center

  7. Google outage degrading some StoryAI features

  8. Guides & Surveys content delivery degraded

All recorded Fullstory incidents