Fullstory outage history

25 incidents from the official Fullstory status page, the oldest from 20 October 2025.

Is Fullstory down right now?

September 2026 3

  1. , resolved

    Failure to load assets during playback for sessions (EU1 Data Center)

    Impact: major

  2. , resolved after 14 h 46 min

    Delayed Session Data Availability for a Subset of NA1 Data Center Orgs

    Impact: minor

  3. , resolved after 5 h 17 min

    Multiple Fullstory Services Unavailable (NA1 Data Center)

    Impact: critical

August 2026 2

  1. , resolved after 2 h 26 min

    Delays for Warehouse Customers in NA1 Data Center

    Impact: minor

  2. , resolved

    Guides & Surveys: Users unable to create or edit tours and smart tips; end-user content delivery disruption (NA1 & EU1)

July 2026 3

  1. , resolved after 5 h 11 min

    Anywhere: Warehouse - Delayed data syncs in NA1 Data Center

    Impact: minor

  2. , resolved after 2 h 2 min

    Google outage degrading some StoryAI features

    Impact: minor

  3. , resolved

    [Resolved] Incorrect filter values on default metrics, NA1 Data Center

June 2026 4

  1. , resolved after 3 h 10 min

    Guides & Surveys content delivery degraded

    Impact: major

  2. , resolved after 3 h 17 min

    Metric Alerts Firing Incorrectly

    Impact: minor

  3. , resolved after 50 min

    Delayed Session Processing - EU1 Data Center

    Impact: minor

  4. , resolved

    NA Data Center: Session Processing Backlog and Partial Data Loss

May 2026 1

  1. , resolved

    NA Data Center: Session Processing Backlog and Partial Data Loss

March 2026 1

  1. , resolved

    Data transport to data warehouse significantly delayed for some customers

February 2026 4

  1. , resolved after 6 h 30 min

    Delayed session processing

    Impact: minor

  2. , resolved after 5 h 46 min

    Delays for Warehouse Customers in EU1 Data Center

    Impact: minor

  3. , resolved

    Playback functionality down (EU1 Data Center)

  4. , resolved

    Elevated error rates and delayed processing for NA

January 2026 1

  1. , resolved

    Get Session API Unavailable (NA and EU Data Centers)

December 2025 1

  1. , resolved after 2 h 49 min

    Elevated server API error rates for EU

    Impact: minor

November 2025 2

  1. , resolved after 1 h 15 min

    Delayed session processing

    Impact: minor

  2. , resolved after 29 h 34 min

    GetSegments and ListSegments APIs Unavailable

    Impact: minor

October 2025 3

  1. , resolved after 18 h 31 min

    Delayed Indexing (NA Data Center)

    Impact: minor

  2. , resolved after 1 h 53 min

    Delayed data processing, Degradation in Fullstory Web application

  3. , resolved after 16 h 20 min

    Possible degradation in Fullstory Web app

    Impact: minor