Fullstory outage, 18 February 2026

Playback functionality down (EU1 Data Center)

Started
Resolved
18 Feb 2026, 09:55 UTC
Impact
Not stated
Affected
Fullstory Web Application

Last update from Fullstory

We experienced a service disruption in our EU1 region that impacted playback functionality from 8:45 AM to 9:37 AM UTC. We apologize for any inconvenience this may have caused.

18 Feb 2026, 09:55 UTC

Read the full incident on the official Fullstory status page

Is Fullstory down now?

This page is the record of one past incident. For the live status, see Is Fullstory down right now? - it reads the official status page every 2 minutes.

Other Fullstory incidents

  1. Failure to load assets during playback for sessions (EU1 Data Center)

  2. Delayed Session Data Availability for a Subset of NA1 Data Center Orgs

  3. Multiple Fullstory Services Unavailable (NA1 Data Center)

  4. Delays for Warehouse Customers in NA1 Data Center

  5. Guides & Surveys: Users unable to create or edit tours and smart tips; end-user content delivery disruption (NA1 & EU1)

  6. Anywhere: Warehouse - Delayed data syncs in NA1 Data Center

  7. Google outage degrading some StoryAI features

  8. [Resolved] Incorrect filter values on default metrics, NA1 Data Center

All recorded Fullstory incidents