Fullstory outage, 12 November 2025
GetSegments and ListSegments APIs Unavailable
- Started
- Resolved
- 13 Nov 2025, 23:45 UTC (after 29 h 34 min)
- Impact
- Minor
- Affected
- API
Last update from Fullstory
A fix was released November 13 at 6:10pm (EST) for the GetSegments and ListSegments API issue. All issues are now resolved. During the outage window, any requests to either of these APIs (to retrieve either a list of all segments or information on a specific segment) could have returned incomplete data or otherwise would have returned in an error. For any Fullstory customers that made requests to either endpoint during the outage timeframe, we suggest making the same requests again to ensure you have complete and accurate data about the segment(s) in your Fullstory account. If you have any further questions regarding this issue, please contact us at support@fullstory.com.
Read the full incident on the official Fullstory status page
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