Heap outage, 12 August 2026

US connect customers: possibility of stale data

Started
Resolved
12 Aug 2026, 06:39 UTC (after 2 h 4 min)
Impact
Minor
Affected
Heap Connect

Last update from Heap

This incident has been resolved

12 Aug 2026, 06:39 UTC

Read the full incident on the official Heap status page

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Other Heap incidents

  1. User property data delayed in Heap connect syncs (US customers only)

  2. User property data delayed in Heap connect syncs (US customers only)

  3. Salesforce integration: data-in not syncing

  4. Heap Connect Syncs: Possibility Of Stale Data

  5. Third party integration events latency impacting some customers

  6. Heap Connect Sync Delays

  7. Heap Connect Syncs: Possibility Of Stale Data

  8. Heap Connect Syncs: Possibility Of Stale Data

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