Heap outage, 7 October 2026

User property data delayed in Heap connect syncs (US customers only)

Started
Resolved
8 Oct 2026, 15:33 UTC (after 16 h 13 min)
Impact
Minor
Affected
App, Heap Connect

Last update from Heap

This incident has been resolved. Latency is back to normal levels. Connect data will catch up on the next regularly scheduled sync.

8 Oct 2026, 15:33 UTC

Read the full incident on the official Heap status page

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This page is the record of one past incident. For the live status, see Is Heap down right now? - it reads the official status page every 2 minutes.

Other Heap incidents

  1. User property data delayed in Heap connect syncs (US customers only)

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  5. Heap Connect Sync Delays

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