Heap outage, 8 November 2026
Temporary Data Latency
- Started
- Resolved
- 8 Nov 2026, 07:46 UTC (after 2 h 45 min)
- Impact
- Minor
- Affected
- Data Collection, App
Is this still happening?
No. Heap marked this incident resolved on 8 Nov 2026, 07:46 UTC, 2 h 45 min after it began.
Right now: Heap reports all systems operational. (as of 13 Nov, 20:53 UTC) Live Heap status
At a glance
- Heap rated this a minor incident.
- It was resolved after 2 h 45 min. That is shorter than a typical Heap incident: the median of the 27 other resolved ones we recorded is 5 h 6 min.
- Heap had 4 other incidents in the 30 days before it.
- 5 earlier incidents look like the same kind of problem (same affected part or wording); the most recent was on 5 Nov 2026.
Our summary from the Heap incidents we have recorded since 30 Apr 2026 - how we count.
Last update from Heap
This incident has been resolved.
Similar Heap incidents
Earlier incidents with the same affected part or wording - useful to see how long this kind of problem usually takes.
-
, resolved after 3 h 19 min
-
, resolved after 4 h 19 min
-
, resolved after 12 h 34 min
-
, resolved after 12 min
-
, resolved after 6 h 41 min
User property data delayed in Heap connect syncs (US customers only)
Other recent Heap incidents
Something wrong on this page?
Thanks - your report is on its way to us. We read every one.