Heap outage, 2 October 2026

Salesforce integration: data-in not syncing

Started
Status
Ongoing: Identified
Impact
Major
Affected
Integrations - Sources

Last update from Heap

We are continuing to work on a fix for this issue.

2 Oct 2026, 21:57 UTC

Read the full incident on the official Heap status page

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This page is the record of one past incident. For the live status, see Is Heap down right now? - it reads the official status page every 2 minutes.

Other Heap incidents

  1. User property data delayed in Heap connect syncs (US customers only)

  2. User property data delayed in Heap connect syncs (US customers only)

  3. Heap Connect Syncs: Possibility Of Stale Data

  4. Third party integration events latency impacting some customers

  5. Heap Connect Sync Delays

  6. Heap Connect Syncs: Possibility Of Stale Data

  7. Heap Connect Syncs: Possibility Of Stale Data

  8. Heap Connect Syncs: Possibility Of Stale Data (US)

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