Heap outage, 14 October 2026

User property data delayed in Heap connect syncs (US customers only)

Started
Resolved
14 Oct 2026, 19:44 UTC (after 6 h 41 min)
Impact
Minor
Affected
App, Heap Connect

Last update from Heap

This incident has been resolved.

14 Oct 2026, 19:44 UTC

Read the full incident on the official Heap status page

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Other Heap incidents

  1. User property data delayed in Heap connect syncs (US customers only)

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  3. Heap Connect Syncs: Possibility Of Stale Data

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  5. Heap Connect Sync Delays

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