Heap outage, 30 April 2026

We are currently experiencing delays in Shopify data being available in the app for customers using the Heap/Shopify integration

Started
Resolved
30 Apr 2026, 21:03 UTC (after 6 h 51 min)
Impact
Minor
Affected
Integrations - Sources

Last update from Heap

This incident has been resolved.

30 Apr 2026, 21:03 UTC

Read the full incident on the official Heap status page

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This page is the record of one past incident. For the live status, see Is Heap down right now? - it reads the official status page every 2 minutes.

Other Heap incidents

  1. User property data delayed in Heap connect syncs (US customers only)

  2. User property data delayed in Heap connect syncs (US customers only)

  3. Salesforce integration: data-in not syncing

  4. Heap Connect Syncs: Possibility Of Stale Data

  5. Third party integration events latency impacting some customers

  6. Heap Connect Sync Delays

  7. Heap Connect Syncs: Possibility Of Stale Data

  8. Heap Connect Syncs: Possibility Of Stale Data

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