Heap outage, 21 July 2026

Some US Connect customers may be impacted by delays in data lake ingestion

Started
Resolved
21 Jul 2026, 09:06 UTC (after 2 h 31 min)
Impact
Major
Affected
Heap Connect

Last update from Heap

This incident has been resolved.

21 Jul 2026, 09:06 UTC

Read the full incident on the official Heap status page

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Other Heap incidents

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  2. User property data delayed in Heap connect syncs (US customers only)

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  4. Heap Connect Syncs: Possibility Of Stale Data

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