Heap outage, 11 September 2026

Heap Connect Sync Delays

Started
Resolved
11 Sept 2026, 04:19 UTC (after 40 min)
Impact
Not stated
Affected
Heap Connect

Last update from Heap

This incident has been resolved.

11 Sept 2026, 04:19 UTC

Read the full incident on the official Heap status page

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Other Heap incidents

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  2. User property data delayed in Heap connect syncs (US customers only)

  3. Salesforce integration: data-in not syncing

  4. Heap Connect Syncs: Possibility Of Stale Data

  5. Third party integration events latency impacting some customers

  6. Heap Connect Syncs: Possibility Of Stale Data

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  8. Heap Connect Syncs: Possibility Of Stale Data (US)

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