Hightouch outage, 18 December 2025
Audience access issue impacting subset of customers
- Started
- Resolved
- 18 Dec 2025, 16:00 UTC - reported afterwards
- Impact
- Not stated
Last update from Hightouch
Between 7:24 AM PT and 8:06 AM PT, customers on legacy access control may have experienced issues accessing their Customer Studio audiences. Sync scheduling and execution were not impacted. This issue has been resolved.
Read the full incident on the official Hightouch status page
Is Hightouch down now?
This page is the record of one past incident. For the live status, see Is Hightouch down right now? - it reads the official status page every 2 minutes.