Hightouch outage, 6 November 2026
Processing delay for subset of Events
- Started
- Resolved
- 6 Nov 2026, 21:00 UTC - reported afterwards
- Impact
- Not stated
Is this still happening?
No. Hightouch marked this incident resolved.
Right now: Hightouch reports all systems operational. (as of 13 Nov, 20:53 UTC) Live Hightouch status
At a glance
- Hightouch did not rate the impact of this incident.
- It was the first Hightouch incident in 30 days.
- 5 earlier incidents look like the same kind of problem (same affected part or wording); the most recent was on 7 Aug 2026.
Our summary from the Hightouch incidents we have recorded since 20 Oct 2025 - how we count.
Last update from Hightouch
We identified and resolved an issue affecting event processing. Between 3:45 PM and 4:40 PM ET, a small portion of events sent to Event Streaming syncs in us-east-1 were delayed by up to 55 minutes. The underlying problem has been addressed and all impacted Events have been successfully processed. There was no data loss, and no action is required at this time.
Read the full incident on the official Hightouch status page
Similar Hightouch incidents
Earlier incidents with the same affected part or wording - useful to see how long this kind of problem usually takes.
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, resolved
Processing delay and duplicate delivery for subset of Events
-
, resolved
-
, resolved after 2 h 2 min
-
, resolved after 2 h 12 min
-
, resolved after 40 min
Other recent Hightouch incidents
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