Hightouch outage, 4 September 2026

Elevated Sync Errors

Started
Resolved
4 Sept 2026, 21:37 UTC (after 53 min)
Impact
Minor
Affected
AWS ap-south-1 (Mumbai), AWS eu-west-1 (Ireland), AWS us-east-1 (N. Virginia), GCP us-east4 (N. Virginia), GCP europe-west1 (Belgium), Azure eastus (Virginia)

Last update from Hightouch

This incident has been resolved. Between 19:20 and 20:40 UTC, a subset of syncs running in AWS regions may have experienced slower run times, delays, or errors. There was no data loss. Affected syncs will recover on their next scheduled run or can be manually triggered to run again.

4 Sept 2026, 21:37 UTC

Read the full incident on the official Hightouch status page

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This page is the record of one past incident. For the live status, see Is Hightouch down right now? - it reads the official status page every 2 minutes.

Other Hightouch incidents

  1. Slow Application Loading and Intermittent UI Errors

  2. Hightouch sync run delays

  3. Slow Application Loading and Intermittent UI Errors

  4. Elevated sync errors

  5. App Errors

  6. Hightouch app rendering issues

  7. Processing delay for subset of syncs

  8. Processing delay and duplicate delivery for subset of Events

All recorded Hightouch incidents