Hightouch outage, 20 October 2025
Upstream AWS outage continuing to impact some Hightouch services intermittently
- Started
- Resolved
- 21 Oct 2025, 02:47 UTC (after 12 h 21 min)
- Impact
- Minor
- Affected
- AWS ap-south-1 (Mumbai), Sources, AWS eu-west-1 (Ireland), Destinations, Event syncing (US), AWS us-east-1 (N. Virginia), GCP us-east4 (N. Virginia), GCP europe-west1 (Belgium), Azure eastus (Virginia)
Last update from Hightouch
Hightouch Events services have been restored. Events may not have been collected during periods of full AWS downtime, any collected events were processed. No data was dropped once it was collected by Hightouch. All Hightouch services now appear to be stable. If you have any questions or need assistance, please reach out to our support team.
Read the full incident on the official Hightouch status page
Is Hightouch down now?
This page is the record of one past incident. For the live status, see Is Hightouch down right now? - it reads the official status page every 2 minutes.