Hightouch outage, 8 May 2026

Degraded functionality in AWS us-east-1

Started
Resolved
8 May 2026, 01:44 UTC (after 1 h 13 min)
Impact
Major
Affected
Event ingestion (US), Event syncing (US), Real-time Personalization (US)

Last update from Hightouch

Service appears restored, we will continue to monitor.

8 May 2026, 01:44 UTC

Read the full incident on the official Hightouch status page

Is Hightouch down now?

This page is the record of one past incident. For the live status, see Is Hightouch down right now? - it reads the official status page every 2 minutes.

Other Hightouch incidents

  1. Slow Application Loading and Intermittent UI Errors

  2. Hightouch sync run delays

  3. Slow Application Loading and Intermittent UI Errors

  4. Elevated sync errors

  5. Elevated Sync Errors

  6. App Errors

  7. Hightouch app rendering issues

  8. Processing delay for subset of syncs

All recorded Hightouch incidents