Hightouch outage, 20 October 2025
Upstream AWS outage impacting some Hightouch services
- Started
- Resolved
- 20 Oct 2025, 10:31 UTC (after 2 h 43 min)
- Impact
- Major
- Affected
- AWS ap-south-1 (Mumbai), Customer API, AWS eu-west-1 (Ireland), Event ingestion (US), Partner API, AWS us-east-1 (N. Virginia), Event syncing (US), AWS us-west-2 (Oregon), Event ingestion (EU), GCP us-east4 (N. Virginia), Event syncing (EU), GCP europe-west1 (Belgium)
Last update from Hightouch
All Hightouch services have been restored following the upstream AWS incident. If you have any questions or need assistance, please reach out to our support team.
Read the full incident on the official Hightouch status page
Is Hightouch down now?
This page is the record of one past incident. For the live status, see Is Hightouch down right now? - it reads the official status page every 2 minutes.