Hightouch outage, 18 September 2026

Elevated sync errors

Started
Resolved
18 Sept 2026, 11:00 UTC - reported afterwards
Impact
Not stated

Last update from Hightouch

This incident has been resolved. Between 13:36-14:25 UTC syncs running on models with disabled columns were failing for all customers. Affected syncs will recover on their next scheduled run or can be manually triggered to run again.

18 Sept 2026, 11:00 UTC

Read the full incident on the official Hightouch status page

Is Hightouch down now?

This page is the record of one past incident. For the live status, see Is Hightouch down right now? - it reads the official status page every 2 minutes.

Other Hightouch incidents

  1. Slow Application Loading and Intermittent UI Errors

  2. Hightouch sync run delays

  3. Slow Application Loading and Intermittent UI Errors

  4. Elevated Sync Errors

  5. App Errors

  6. Hightouch app rendering issues

  7. Processing delay for subset of syncs

  8. Processing delay and duplicate delivery for subset of Events

All recorded Hightouch incidents