Hightouch outage, 21 September 2026

Slow Application Loading and Intermittent UI Errors

Started
Resolved
21 Sept 2026, 22:14 UTC (after 1 h 25 min)
Impact
Minor
Affected
Reverse ETL, Customer Studio, Intelligence

Last update from Hightouch

This incident has been resolved. Between 20:30 and 20:45 UTC and again between 21:04 and 21:19 UTC, the Hightouch application experienced slow loading and intermittent errors in the UI. There was no impact to event delivery or syncs.

21 Sept 2026, 22:14 UTC

Read the full incident on the official Hightouch status page

Is Hightouch down now?

This page is the record of one past incident. For the live status, see Is Hightouch down right now? - it reads the official status page every 2 minutes.

Other Hightouch incidents

  1. Slow Application Loading and Intermittent UI Errors

  2. Hightouch sync run delays

  3. Elevated sync errors

  4. Elevated Sync Errors

  5. App Errors

  6. Hightouch app rendering issues

  7. Processing delay for subset of syncs

  8. Processing delay and duplicate delivery for subset of Events

All recorded Hightouch incidents