Hightouch outage, 7 August 2026

Processing delay for subset of syncs

Started
Resolved
7 Aug 2026, 03:01 UTC (after 2 h 12 min)
Impact
Minor
Affected
AWS ap-south-1 (Mumbai), AWS eu-west-1 (Ireland), AWS us-east-1 (N. Virginia), GCP us-east4 (N. Virginia), GCP europe-west1 (Belgium), Azure eastus (Virginia)

Last update from Hightouch

This issue has been resolved. Between 8:14 PM and 9:22 PM ET, some sync runs experienced delays or failures. Event delivery was also delayed between 7:33 PM and 9:28 PM ET. There was no data loss. Affected syncs will recover on their next scheduled run. All services are now operating normally.

7 Aug 2026, 03:01 UTC

Read the full incident on the official Hightouch status page

Is Hightouch down now?

This page is the record of one past incident. For the live status, see Is Hightouch down right now? - it reads the official status page every 2 minutes.

Other Hightouch incidents

  1. Slow Application Loading and Intermittent UI Errors

  2. Hightouch sync run delays

  3. Slow Application Loading and Intermittent UI Errors

  4. Elevated sync errors

  5. Elevated Sync Errors

  6. App Errors

  7. Hightouch app rendering issues

  8. Processing delay and duplicate delivery for subset of Events

All recorded Hightouch incidents