Hightouch outage, 24 December 2025

Some syncs failing to initiate

Started
Resolved
24 Dec 2025, 20:14 UTC (after 34 min)
Impact
Major
Affected
AWS ap-south-1 (Mumbai), AWS eu-west-1 (Ireland), AWS us-east-1 (N. Virginia), GCP us-east4 (N. Virginia), GCP europe-west1 (Belgium), Azure eastus (Virginia)

Last update from Hightouch

This incident has been resolved.

24 Dec 2025, 20:14 UTC

Read the full incident on the official Hightouch status page

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This page is the record of one past incident. For the live status, see Is Hightouch down right now? - it reads the official status page every 2 minutes.

Other Hightouch incidents

  1. Slow Application Loading and Intermittent UI Errors

  2. Hightouch sync run delays

  3. Slow Application Loading and Intermittent UI Errors

  4. Elevated sync errors

  5. Elevated Sync Errors

  6. App Errors

  7. Hightouch app rendering issues

  8. Processing delay for subset of syncs

All recorded Hightouch incidents