Hightouch outage, 13 August 2026

Hightouch app rendering issues

Started
Resolved
13 Aug 2026, 10:51 UTC (after 31 min)
Impact
Minor
Affected
Reverse ETL, Customer Studio, Intelligence

Last update from Hightouch

This incident has been resolved. Between 8:30 and 10:36 UTC, the app experienced delays and intermittent failures. This has been resolved. There was no impact to syncs or event delivery.

13 Aug 2026, 10:51 UTC

Read the full incident on the official Hightouch status page

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This page is the record of one past incident. For the live status, see Is Hightouch down right now? - it reads the official status page every 2 minutes.

Other Hightouch incidents

  1. Slow Application Loading and Intermittent UI Errors

  2. Hightouch sync run delays

  3. Slow Application Loading and Intermittent UI Errors

  4. Elevated sync errors

  5. Elevated Sync Errors

  6. App Errors

  7. Processing delay for subset of syncs

  8. Processing delay and duplicate delivery for subset of Events

All recorded Hightouch incidents