Jira outage, 20 May 2026

Forge custom fields are not getting created

Started
Resolved
20 May 2026, 14:14 UTC (after 4 h 57 min)
Impact
Minor
Affected
Viewing content, Create and edit, Authentication and User Management, Search, Notifications, Administration, Marketplace, Mobile, Purchasing & Licensing, Signup, Automation for Jira

Last update from Jira

The root cause has been identified and a fix has been applied. Full service restoration has been completed.

20 May 2026, 14:14 UTC

Read the full incident on the official Jira status page

Is Jira down now?

This page is the record of one past incident. For the live status, see Is Jira down right now? - it reads the official status page every 2 minutes.

Other Jira incidents

  1. Job processing and scheduling is degraded affecting multiple Atlassian products

  2. Degraded Performance Viewing Issues and Boards

  3. Degraded Performance Accessing Jira

  4. Degraded performance affecting Jira Software and Jira Service Management

  5. Disrupted JIRA availability in US East

  6. Degraded performance of JIRA

  7. Jira - Work Item transition failures

  8. Fetching mails from Microsoft accounts producing errors and preventing email based creation of Jira work items

All recorded Jira incidents