Smartsheet outage, 3 March 2026

Form Submissions issue

Started
Resolved
4 Mar 2026, 23:42 UTC (after 30 h 25 min)
Impact
Major
Affected
Forms

Last update from Smartsheet

On 4:47PM Pacific Standard Time, March 2nd, 2026, a code regression impacted a subset of Form Submissions to propagate to the underlying sheets and some API requests. Service was restored by rolling back to the last known stable deployment. A manual scale up was applied to meet the demands of the queues. Issue was successfully resolved by 9:53AM PST March 3rd, 2026. All previously failed form submissions were successfully replayed by 12:20PM PST, March 4th, 2026.

13 Mar 2026, 23:53 UTC

Read the full incident on the official Smartsheet status page

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