Smartsheet outage, 13 April 2026
Failures during Form Submissions
- Started
- Resolved
- 13 Apr 2026, 20:46 UTC (after 4 h 13 min)
- Impact
- Major
- Affected
- Forms
Last update from Smartsheet
On Monday, April 13, between 7:00 AM and 11:30 AM PST, some users experienced failures when submitting Smartsheet forms. The issue was isolated to CAPTCHA-enabled forms and was caused by a problem with our reCAPTCHA verification endpoint. Error rates declined significantly by mid-morning and the incident was fully resolved by 11:30 AM PST. All form submissions are operating normally.
Read the full incident on the official Smartsheet status page
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